“This is a great company that is reliable, professional, friendly and efficient.”

“These guys are experts with quick assistance as we had a hot production issue yesterday. Weekend exchange patching went sideways, and I sent a "please help" note late Sunday night knowing it was a holiday for many... and I sent it to the wrong Matt in my address book. Laura caught the error even though she was OOO and made sure the real Matt received it. Matt was on the phone first thing in the morning and helped Cory sort out our tough technical issue quickly. These two are real pros and we are super thankful for their responsiveness and expertise. Thank you, Matt and Laura!”

“It has been very beneficial to have experts like Chris and David on our extended team to help us navigate such a complex situation we are in regarding our Automations. They have provided us with documentation, guidance and necessary tools to move forward making the changes to script. I truly appreciated that they were very considerate of the budgeted hours we purchased and didn’t want to exceed that time with unnecessary work on their part. They opened the door to support me and my team as we test to remain under the allotted hours. This really showed us that Managed Solution values our partnership and does not want to be just another vendor billing us for work. The wherewithal to be considerate of our budget, their ability to document the entire script, how to make changes, and guidance on how to move forward. It empowered my team to have the confidence with leveraging their documentation to make the changes and test this week.”

“Their professional helpdesk agents are knowledgeable, courteous and efficient. I am grateful they are our IT team assisting our company. No where else have I found people willing to go the extra mile to help me, I call and get a live person every time and before they close out any ticket I'm followed up with making sure my experience was top notch. Great group of individuals.”

“The Managed Solution team does a fantastic job of finding, fixing and explaining the problems that people with little computer knowledge understand. They are truly the ones to move our technology ahead. Their excellent customer services is A+++ in my book. The Managed Solution helpdesk is truly an asset for any company out there.”

“Connection issues working from home or in the office are common with everyone moving around so much. Adopting new technology is never a smooth process and Managed Solution spent as much time as I needed ensuring wherever I worked it functioned properly. Great service from this team.”

“I can't express how thankful I am for Managed Solution. They truly know their stuff and are incredibly resourceful. If you ever have an issue and they are assigned the task you can rest assured know it will be resolved quickly and efficiently. Their deep understanding of technology and sharp problem-solving skills are simply outstanding. They are lifesavers and true professionals.”

“The Managed Solution team is ab absolute pleasure to work with! Their positive attitudes and unwavering support make every interaction a delight. The consistently go above and beyond to assist in any way they can, bringing a sense of enthusiasm and professionalism that brightens the day.”

“Extremely happy with the support from the Managed Solution team. They are always helpful not just solving my issues but looking at other areas we can improve our technology posture. Very professional all around. Many thanks to their team.”

“Managed Solution staff are always extremely helpful and very organized when it comes to processing requests. I wanted to give shout out to their team leads who are always patient and persistent making sure our issues are resolved timely.”

“Every experience that I have had with Managed Solution has been wonderful, the team is kind and patient with any issue that I have had! They are always attentive and really try to understand how my issues impact my daily role at work.”

“I am very impressed with Managed Solution's incredible Customer Service. All of our cases are tracked from start to finish and they are there without fail when needed. We appreciate all they do for our organization.”

“Our switch to Managed Solution was like a breath of fresh air. They carefully and competently analyzed our entire ecosystem and suggested changes (not one option, but multiple) to better our systems. There were a number of cost efficiencies put into place. Sequential upgrading of equipment and software solutions as WE needed….not as THEY wanted. They are flexible enough to give you the options, and work on your timeline, your needs, your budget, and your staff’s ability to change. Concerning knowledge, I haven’t found a lapse—-quite the opposite—I’ve learned a lot from them! I feel safe to say that our network and multitudes of PC’s, laptops and tablets are more secure, more functional than ever before. Their responsiveness is excellent…..especially important since we operate 24 hours a day.”

“Joe Sayasane has done outstanding customer service in our Corporate office Synergy Othopedics Specialist Medical Group. He goes over and beyond to resolve any IT issues with our sytems. He is fast effective highly knowledgeable to provide and solve all and even additional services that are out of his area of services, answering questions and takes his time to make sure all issues are solve with each and every member staff before he leaves for the office. Just wanted to extended my appreciated and give him recognition that he is always just above the rest in helping with our IT troubles. Thank you Joe for all you to do!”

“We are confident that Managed Solution’s team of hardworking IT experts will provide our Biocom members with the same business solutions we have come to rely on in our tenure as a customer. Prior to being awarded the Gold designation within the Biocom Purchasing Group, Managed Solution established an outstanding track record within the Biocom community. Their reputation, along with their pricing and scalability, set them apart from all other candidates. Managed Solution’s flexible business model allows for companies of all sizes, types, technologies and infrastructure, making them our trusted IT adviser within the Biocom Purchasing Group’s supplier portfolio and Biocom.”

“Recently, our office computers were the target of a particularly pernicious virus called Cryptolocker. This virus infected all of our cad files and office files (word, excel, etc.). Obviously, without a robust backup system, our office would have been effectively destroyed. Once the virus was detected, Managed Solution was available to assist us with troubleshooting the problem, providing assistance with anti-virus scans for all workstations, and restoration of files from our Backup and Disaster Recovery system. The BDR system worked well in that we were able to restore files to virtually any date / time we determined would be optimal. We have subsequently decided that a more effective anti-virus system is warranted for our office and are currently in the process of coordinating with Managed Solution to have it deployed.”

“By using Office 365, our employees will be able to interact with e-mail, SharePoint sites and more from any smartphone. That’s very cool!”

“Jacob has done such a great job for us. He is very knowledgeable and is by far the most helpful and responsive IT person we have worked with. He always checks in when he arrives and before he leaves to make sure we are taken care of. Having that great communication is a real plus!”

“I just wanted to reach out and extend my sincerest thanks to Alicia and Hooman for acting quickly to restore the DB file that we needed. I couldn’t have asked for a better turnaround time. The team at Managed Solution were on top of it and got what I needed. I was able to retrieve the data we needed and resolve the issue we were having with our accounting system.”

“The Managed Solution team came out on Friday and did a great job for the training. Also wanted to sing their praises on the long hours they have put in and the superior job they have done. We truly appreciate meeting this new Deadline.”

“All deliverables on the Office 365 migration have been successfully delivered. I want to thank Shaun and Jeff for all their efforts and assistance in helping us make this project successful!”

“I’ve worked with Ryan and Managed Solution for four years now and I couldn’t be happier with the service they provide. Trust is not easy to come by in the world of IT consultants, I know I can trust Ryan and his team to get the job done on budget every time. Beyond the simple execution of the work and projects MS does for us. Every one of them, to a person, is a pleasure to work and collaborate with.”

“The Managed Solution team is doing a GREAT job, things are going well, and we LOVE the new VPN.”

“We’re very pleased Managed Solution is the IT company that we chose… the people have all been very articulate, very intelligent and very responsive and we look forward to a long term relationship.”

“Managed Solution is our preferred technology partner – they help us with everything!”

“Through my career working at Microsoft and as a Microsoft Partner, Managed Solution has always been of my favorite partners to work with. They have an exceptional delivery team that is always ahead of the curve on product knowledge, an executive team that is fully bought in to making Managed Solution one of the very best companies in the industry, and a support staff that is nothing less than world class. I could not think of a better team to work with than the team at Managed Solution!”

“When referring a technology partner to one of my customers, I want to ensure they are providing the highest level of service as their delivery and engagement throughout the sales process is ultimately an extension of my business. Managed Solution’s sales team, project managers, and engineers have all exceeded my expectations throughout these engagements and have not only been a pleasure to work with, but provide the highest level of support to customers, so I trust that my customers will be happy with the services I referred. My customers have had great feedback in working with the Managed Solution team and I’m excited to continue to build on our partnership and refer them as our preferred technology partner.”

“This entire process was seamless! From start to finish there was constant communication, which made for a very low stress transition. The team was fantastic to work with and responded to all question and concerns quickly. In regards to the actual support outside of the implementation, my team has been very happy thus far on how quickly support responds and how easy it has been working with them. I would highly recommend Managed Solution to anyone in need of IT support.”