“Cyber Duo set up and maintained our networks. Also, they’ve advised us on capital purchases, workflow processes, efficiency solutions, and telephone infrastructure. Their team provides onsite and remote services. A lot of their resources are offsite, but they always make visits on a regular schedule. They pay attention to details and are reliable, which is huge in IT. We’ve had problems in the past with the reliability of other vendors. Somebody would say they’ll do something, but then it wasn’t done. With Cyber Duo, what’s said will be done is done on schedule.”

“CyberDuo inspected all of our equipment. When they first started with us, their team came onsite to look at our firewall. They presented their findings, which included the key problems and steps for how their team could make our Internet better and reduce our costs. Their team also did all of the ordering. Now, most of their work is done remotely. Their team looks into issues when the Internet goes down. They explain concepts to us in ways where we can understand them. When issues can’t be solved remotely, their team comes to the office and fixes them. CyberDuo responds and fixes our problems in a timely manner, which makes them different from other providers. They’re honest and specific with their recommendations. I’m happy with the recommendations that their team makes for the company. They’re knowledgeable, so they have all of the answers.”

“Cyberduo advised us on phones, servers, and computers and how to use them and set things up. They installed all the hardware and set the whole system up for us. The phones were a big part of it; they allow for transferring calls between employees. They maintain our website, manage CRM, and handle security. One of the features they did on the website was to allow customers to make inquiries online, and we receive it in our email. CyberDuo is very trustworthy and work in a timely manner. They care about building long-term relationships, not just booking clients. They work to give detailed advice and assistance.”

“We wanted a standardized IT within the company because we grew pretty quickly. I initially handled the IT, but as we grew, it became too much. We needed newer, more sophisticated equipment. As we considered IT support, we knew that we didn’t need a full-time team member, so we looked to find an outsource partner and chose CyberDuo. My time freed up significantly. No one needs to come to me because CyberDuo is able to handle it. The fact that everything runs smoothly is a big improvement for us. Very happy about our partnership.”

“We had a requirement to hire independent contractor to check our BAS systems and penetration testing for external users. Having CyberDuo as a partner gives us peace of mind, and as a result, our systems are well protected which is a huge deal these days. The most impressive is their response time. When we have a question their project manager is available right away.”

“Our organization was in an emergency situation when we engaged CyberDuo, and the level of support we received was exceptional. They stepped in quickly, assessed the gaps, and worked alongside us to not only restore compliance but also bring us above the required standard.

Their team was responsive, knowledgeable, and calm under pressure. They didn’t just fix the immediate issue. They helped us strengthen our policies, improve our security posture, and put sustainable processes in place to prevent future problems.

Working with CyberDuo has been a genuinely positive experience. Because of their guidance and partnership, we’ve reached a new milestone in our compliance and cybersecurity efforts. More importantly, we now feel prepared for continued growth and confident that our systems and safeguards can scale with our organization.”

“Anytime we have a problem, their team is on it immediately. They’re very flexible with our scheduling needs, so we feel we get enough attention from them and are treated like a valued customer.”

“Their turnaround and response times are fast—within 15 minutes to an hour. CyberDuo usually resolves any of our issues within a day, which is important because we can’t wait for issues to be fixed in our industry.”

“Their project management is fantastic. Victor and David are responsive to text, email, and phone communications. I get a response usually within a couple of minutes. Our internet actually went down recently, and I received a phone call from Victor about a minute after. The team is available 24 hours a day if needed.”

“CyberDuo's biggest strengths are their reliability and customer service. I never have to worry when things go down. With other companies, whenever we had IT issues or questions, it was always a headache to get a hold of someone. However, CyberDuo is very quick to respond and great at solving issues fast.”

“We’ve worked with past providers that haven’t always replied to us in a timely manner. We’re very happy with their communication and response time. They’re always available to us.”

“The most important metric is that everything works, so our engagement is a success. Before we worked with them, we constantly had time-consuming technical problems. Since we started with CyberDuo, we haven’t had any IT issues. Their turnaround time is lightning fast.”

“The team reaches out to ask how things are going and see if they can lend their expertise to our issues, so they’ve been highly proactive and responsive. Above all, their biggest strength is their integrity. They’re always willing to assist us with our issues and provide cost-effective solutions.”

“CyberDuo has been an outstanding IT partner. Their team is highly responsive, knowledgeable, and proactive in keeping our systems secure and running smoothly. They don’t just fix issues—they anticipate them and provide clear, strategic guidance. Working with CyberDuo feels like having a trusted extension of our own team. Highly recommended.”

“This MSP has been a strong cyber insurance client and partner. Their team demonstrates a clear understanding of cybersecurity best practices, maintains solid security controls, and takes a proactive approach to managing cyber risk for their clients.”

“We were concerned about our cybersecurity design and looking for a managed IT service company that can evaluate our server and cloud infrastructure. Happy that we found CyberDuo. They came in, conducted a vulnerability scan and emphasized all the areas that need improvements. Highly recommend.”

“Easy to work with, professional team. They have helped us to migrate our on premises infrastructure to Microsoft Cloud. It was a very complex project however CyberDuo were able to complete it fast. Now they are managing all our cloud infrastructure and they are our Managed IT services provider.”

“We judge the results based on our happy clients, and they think the technical aspect is great. So far, there hasn’t been anything Cyber Duo hasn’t been able to do. Our team is pleased with their work. We trust them and have a great partnership.”

“Cyber Duo converted everything into Microsoft Cloud. Their team keeps all of our data secure. They also maintain all of our devices and provide 24 hour IT support. We can call them any time there is an issue and they get back to us within a minute or two and help us out. Highly recommend.”

“They came into our office, looking for the source of the issue. It turns out that the virus got into our system through an email. We had cybersecurity issues that needed to be fixed. After about two hours of work in our office, they told me the problems were solved.”

“They secured my site and installed firewalls that would protect the server and block the old target. Now that everything is running smoothly, they’re going to monitor my site moving forward. Every hour matters, and I need my site to be up and running.”